Universe puts you in control. Whatever size your business you can manage the system yourself and be more efficient.
The smart, easy to use interface means you can be self-sufficient when it comes to making changes. Admins can download call records and listen to call recordings without having to call on IT support.
See the status of colleagues and save time – no unnecessary call transfers that annoy customers. Set up do-not-disturb or forward calls to a colleague if you are working to a deadline.