SIP trunking offers simple portability of the phone number. Not having to install a physical ISDN line, low operating costs and unlimited scalability was appealing to Delta’s IT team. But they were aware that this would not a simple implementation. The VoIP would need to integrate with Delta’s other suppliers in order to complete the complex book and dispatch process.
Firstcom provided: voice and data over private mobile radio, telephone call centre and IVR, best match car booking systems and ring on approach.