Telephony solutions designed to work for your business

From SIP Trunks providing a full PBX replacement service to subscription based hosted communications we have a range of telephony solutions to meet your unique requirements. Today’s businesses rely on efficient and agile communications; at Firstcom we understand this and work closely with our channel partners or directly with our clients to understand their specific needs and design solutions aligned to these. Whether you are a start up or a large enterprise we have the best fit for your daily communications requirements and will support you through the whole process.

If you do not have in-house IT or Telecommunications expertise ,we can connect you with one of our specialist partners who have a wealth of experience in installation and support.

SME’s : Your office phone system in the cloud

Start-ups and SME’s will benefit from the flexibility of putting their phone system in the cloud. With our hosted phone service, Universe you put an end to expensive on-site hardware and connect all your users on one platform. Universe is simple, subscription based and easily scalable and allows you to transition from a cap-ex model to a cost based one. Multi-site organisations and start-ups can benefit from supporting mobile and remote workers on the same cloud-based virtual PBX.The easy to use web-portal means that you can add users, or change your inbound call routes yourself without being an IT expert. Our powerful collaboration with market leader Cisco means we can offer you a range of packages which include their latest IP phones. Our Universe packages are built to give you access to the a range of professional telephony features and hardware with no hassle or upfront costs.

Large Enterprises : A cost efficient ISDN replacement service

With Firstcom as your VoIP provider your enterprise will enjoy our full featured IP telephony solutions. Our cloud enhanced SIP Trunks are unrivalled in terms of performance and connect your IP PBX directly into the heart of Firstcom’s UK Network. With fast disaster recovery and scalability on an individual channel basis, our SIP Trunks provide a lower cost alternative to traditional networks. Our SIP Trunks are designed to work with all leading IP PBX manufacturers and all SIP compliant IP phones are supported so you can use your existing hardware if necessary.

Compliance Driven Organisations : Encrypted VoIP calls

If you are obliged to comply with Payment Card Industry Standards or you have a strict Information Security Policy look no further than our flagship secure SIP Encrypt VoIP phone service. Smaller business customers for whom call encryption and information security is an issue can be assured that Universe is the only hosted telephony solution with call encryption as standard.

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