NEC Phone Systems
Business communication made easy
Future-proof technology for multi-generational employees
NEC easily integrates with existing IT technology as a fully interoperable digital or IP system. A user-friendly management interface streamlines system administration, giving IT Voice, Unified Communications, and Voicemail from one central location.
Designed to integrate with email apps, including Microsoft Outlook and CRM integration including Salesforce.
Users are connected on a single number on their desk phone or mobile for greater working flexibility.
Ideal for warehouses and large offices, WiFi handsets have advanced wireless features.
Call recording is an ideal training tool for your teams such as sharing effective sales calls, reviewing telephone skills and more.
Designed to work with normal phone lines, ISDN or SIP Trunking, the SL2100 is future-proof with a full complement of functionality expected from an enterprise-grade phone system.
Always-on solution, less hardware, less licences, less maintenance to worry about.
Only pay for what you need and completely scalable as your business grows
Single number reach to desk phone, mobile phone and softphone keeping your team connected
On the road, at home or even on-premise, the SL2100 provides mobility with DECT cordless handsets and the ST500 smartphone app.
Real-time communications provide Video and Audio conferencing, PC screen sharing, document sharing, and also ideal for software demos and presentation slideshows. Uses a secure connection and works via google chrome on PC and Android devices
InReports provides 24/7 monitoring and analysis of your entire company’s communications via a browser. Pre-defined, graphically enhanced reports are presented clearly in a number of different ways: Lists, Charts and Wallboards
All call activity is monitored 24/7 and any suspicious call activity is detected instantly. This results is one of two automatic alerts: an ‘alert only’ email sent to designated recipients, or in more severe cases an ‘alert and block’ preventing any further call activity instantly.
Configurable to your specific business call profile providing peace of mind.
The simple set-up of Toll Fraud is based around your business’s specific call patterns, i.e. office hours, public holidays, length of a call, excessive calls rates, etc. From these parameters a set of rules are created – and if a rule is broken, an alert is sent. Not only does this detect a suspected toll fraud attack, it can also help prevent internal abuse of the phone system.
IP Phone & Peripherals
NEC’s desktop telephones are designed to improve the overall user experience while remaining intuitive—with no extensive training needed. Global icons indicate status at-a-glance including notification of new voice or instant messages, missed calls, the telephone user’s current presence status, and the device’s current data protection mode.
All NEC DECT handsets offer excellent voice communication: crystal clear speech, loudspeaker, and hands-free support, seamless handover and roaming, high security with DECT authentication, and seamless integration with NEC communication servers.
NEC GT890 IP Phone
NEC DT430 IP Phone
NEC DT410 IP Phone
NEC DT820 IP Phone
NEC IP DECT G966
NEC IP DECT I766
NEC IP DECT G566
NEC DT820 IP Phone
Your business communication solved
A smart, powerful & reliable phone system – NEC can provide a perfect solution to improve business efficiency.
What our customers have to say
Tony Robinson – Via Clinic
I have been using Universe for 5 months now and have to say it is the most user friendly unified communications product I have seen. My customers love the voice quality and as a company our productivity has been aided by the range of advanced features it offers.
Dave Melin, Managing Director and Founder of Amtech Business Solutions
Working with a service provider who listens and takes feedback onboard is a refreshing change! We love the fact that we are listened to and we can affect change. Secondly – we feel that the values of Firstcom closely match the values of Amtech, so working in partnership with them ensures that our services are cost effective, reliable and tailored. As technology evolves so quickly, having a partner who is agile and flexible ensures we are always competitive with our customers and able to provide profitable solutions.
James Partner, Managing Director of Oasis Technology.
I really cannot praise Firstcom highly enough. Without exception, every single member of their staff are a joy to deal with. They are professional yet friendly; know their product inside-out; and of paramount importance to us – they take time to listen to and understand our needs. They are truly the communications provider we had been looking for, for such a long time. All I can say is that I wish we had gotten to know them a long time ago!