Our Company

5 countries in Europe, with 13 offices

About Firstcom Europe

The team at Firstcom Europe has been providing advanced cloud solutions since 2004 in the UK. It has since expanded to 5 countries making 8 acquisitions over the past 6 years.  Companies such as Telesis and Difference in the UK and other companies in Poland, Germany, Sweden and Denmark have come together under the one group, Firstcom Europe.  Today, we have over 190 professionals working in 13 offices, and more than 14,000 customers. Our revenue has increased from €2.9m in 2013 to €36m in 2020.

Our Mission

To help businesses and people communicate in the cloud, share thoughts, ideas and information – today, tomorrow and beyond.

Our Products

Firstcom’s products range from hosted PBX solutions to headsets, from single service applications to complex contact centres. Our products are based in the cloud, giving added security and allowing customers to communicate wherever and whenever they like. Our Unified Communications services brings together chat, voice, video and document collaboration.

We drive customer benefits by moving customers from their existing systems or existing cloud products to user friendly, feature-rich, advanced cloud solutions.

Our People

Key members of the Firstcom management team in each of our countries have extensive experience inside the communications industry. They manage teams of professionals with a wide range of complementary skills who develop solutions for customers that can be operated and configured in each company without requiring expensive outside assistance. We also work closely with a range of channel partners who are trained on the products and work directly with customers.

Our Future

As technology develops, allowing businesses to work more conveniently, enjoyably and productively, Firstcom Europe will continue to give its customers telecom solutions that fit their company requirements.

At Firstcom we understand that communication is what drives business. We have over 15 years’ experience of working to deliver best of breed cloud telephony solutions to B2B clients. Our products include; hosted telephony (Unified Communications as a Service), SIP Trunking, Contact Centres, and connectivity services.

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